After speaking with a Vizio salesman, I discovered that Vizio only expects customers to get about 3 years of usage out of their TV's. I unplugged the TV, plugged it back in, took the original remote, went to menu and tried HdmI1, 2, 3, comp. I was planning to order a complete TV repair parts kit from ShopJimmy.com for about $100 and replaced all the four boards but I recalled reading in this forum (post from Big D) that the connector (2 rows of 8 pins) between the power supply board and the LED driver board could be bad, so I took a good look at this … FIXED IT!!! The "V" comes on the TV briefly when first turned on, then quickly fades to black. Mine was going to be more expensive to fix than just buying a new tv, so mine is in the garbage. I soldered the connector and things are good again. (the power button was found on the lower right hand side corner, facing the rear of the TV. Screen sometimes flickers. For example, the detail will be absent in the dark areas of picture, if a certain picture mode setting is too low. Set up the newest drivers. Sometimes we tend to overthink things and over complicate it...not just on repairs but life in general :). The screen is black. Also unplug any hdmi cables to peripheral devices. Finally notice the connector that is attached to the power supply board that connects it to the LED driver was loose and the 16 solder point had been broken. VIZIO TV screen resolutions. My husband did it in less than 30 minutes! Accessibility. Hello! Richard Bullcan. Finally we got the original remote, pressed input and a menu popped up. Step 2: Verify the cord is securely connected to the video device and the TV. 11/19/2017 by This should ghost out the Automatic Brightness control. lisa.a.windsor. I discovered that the pins of the connector on my power supply board were loose and not well soldered to the board. Gonna led the backlight control board. When this isn't the case, your TV may have experienced a glitch and frozen, requiring a power cycle to return to normal operation. VIZIO black screen with sound. Crystal Dougherty. Hear what you’ve been missing with the newly designed VIZIO V-Series™ 2.1 Home Theater Sound Bar The V-Series 2.1 offers immersive sound, a sophisticated new look and HDMI connectivity for the highest-quality audio plus sound bar volume control from your original TV … Now it has not come back at all going on 3 days straight. 4. Turned it off and on. The menu will come up but will of course be very hard to see. Technical › Black Screen with sound – Vizio TV, August 21, 2013 Find low everyday prices and buy online for … Repair guides and support for LED, LCD, HD and other Vizio TVs. I turn it off and on till I have picture and sound. If a cord comes loose it could cause a display issue. Video would return if the video was stopped to bring up any menu. Turn out lights in room. All the connections on the PS Board were loose, as in the solder connection had broken on all 16 pins. @crystaljperez. Does your Vizio TV screen go black? Is this something that someone with no electronics experience can do? Turning the TV from ON to OFF causes it to flicker white and gray. 4. Finally as I read a couple comments I realized the problem is the power inverter. You can also check the TV's menu by pressing the 'Menu' button on your VIZIO … The LED light comes on briefly. Took me 30 minutes and I'm no handyman at all. Guys I just got this TV. So all I did was unplug the power source of the tv for 15 seconds (not just power off), and VOILA!!! We scrolled to the same 4 and bam! This setting should resolve that problem, so there is no need for a service call or to return the TV! The display is not showing a picture – if the TV is showing a black screen, this may not mean that the TV is not turned on. Does your Vizio TV screen go black? I'm on YouTube everyday---who knew??? Then they tried to sell me a discounted tv that they have! Never thought I will be in the same situation ever again...luckily this time it's on video. I have the same problem with a Vizio Tv that is I purchased exactly 1 year and 3 months ago from Target. © 2021 iFixit — Licensed under Creative Commons — Privacy — Krystal castillo. Vincent Lyon, you have not told us what you have checked. Same thing purchase a 70-inch just went blank. I was told there is nothing they can do to fix it & that I can do what I want with my tv! no image. If you don't have the stuff to solder with the parts are reasonably cheap to buy costing any where from $15-$20. It could be related to the power saving techniques built in to the TV. My husband re-soldered the pins and our TV now works! 3. Tell them that the panel should not go out in 18 months and you demand some sort of compensation. The TV repaor company diagnosed the TV as having a bad lcd panel and it will be cheaper to buy another TV. VIZIO is an American brand of affordable consumer electronics and is one of the top-selling LCD brands in the United States. My picture would go out periodically, but always come back the next day. I took off the back, and between two boards (the PS Board and the Board next to it) is a 16 pin connector (No cable between them, just the connector). You can call Vizio and complain but the TV is outnod warranty so it won't be easy. But I'm going to list what he instructed me to do, though it was useless: 1. unplug tv from power source. No video. It took a bit to find the right search query because it is an odd problem. @diazplantcity. It took a bit to find the right search query because it is an odd problem. Absolutely ridiculous that they have no service department or partnership to handle post-warranty issues. The firmware is up to date......any ideas? The no video issue can be related to a bad backlight inverter circuitry. Try a new HDMI cable. I fixed a motherboard years ago over phone instructions. 2. Vizio E550i-B2 or M550i-B2 Issue: Has sound but no pictures; How to Fix the Notorious Vizio Black Screen of Death; Vizio Main Board Symptoms; Perhaps the most common complaint regarding Vizio TVs is the appearance of a blank black screen even when the set is switched on and the indicator light is glowing. I re-soldered the loose pins, and everything works perfect. So I again jiggled my power cord to make sure everything was correct. A simple check for that would be to darken the room and turn the TV on. I have a model E47OVL . I would say I am very lucky. @tmat85. Before I checked for fixes on the Internet I called the Vizio Support line and had a very nice person go through a question and answer session about my problem. Connected Sony blu-ray player, connected TV to power, started player, powered on TV from remote and result was audio but no video. I plugged my laptop using HDMI and connected to the TV. I was planning to order a complete TV repair parts kit from ShopJimmy.com for about $100 and replaced all the four boards but I recalled reading in this forum (post from Big D) that the connector (2 rows of 8 pins) between the power supply board and the LED driver board could be bad, so I took a good look at this connector. Dr. Michael Zdilla, Same issue here. You will need to swap out the power supply and LED driver board. That way we can see what you can see and hopefully you may get some helpful answers as to what, if anything, can be done. Only had for 9 months. Same issue black screen with sound. Although it is popular for its flat screen television sets, VIZIO also manufactures other electronic products including tablets, ultrabooks, mobile phones, Google TV and audio equipment. The connecter on the power supply board had become unsoldered, I simply resoldered the connection and the screen works perfect. Tv screen looks norm again. Thank you tnnguyen1, after we purchased a new led driver which did not fix our problem, I read your post. Now reconnect power cord to a "different" outlet, avoiding use of any power strips, going directly in to the wall. Got everything back to normal. Select VIDEO section on menu. Connect the other end to the HDMI 1 (ARC) port on the TV. People should always try to fix something that is broken before replacing. Try another HDMI port on your TV. After basic troubleshooting for 2-mins (basically a power cycle), told me there is nothing else they can do and I should call a local 3rd-party repair shop. my screen goes black (sound stays on) at unpredictable times and I can play with it (on and off and back and forth to Smart TV function) and it comes back on. Some VIZIO TV's have a "Mute Screen" feature to turn off the screen if you are streaming an audio application (Pandora, Spotify, etc) and don't want the screen on. 2. FYI I was running direct tv on it. Then I sit back and wait for the next black out-can be minutes, hours or days. Set-up: Tivo Roamio>Xbox One S>Yamaha RX-A660BL>Vizio PQ65-F1 on HDMI 1 input on TV. Blu-ray players. The part where you shuddered at. Many many thanks! According to that posting, the backlight power savings control need to be disabled: Should I have replaced the power supply too? Go down to select “More” Do you still get sound? The Blue Screen Of Death. Give the TV make and full model number as well and also post the pictures that you have taken, with the question. Step 3: Check to see if the issue happens on another device, or an app. I have an E500i-B1 vizio, and im getting a dark black screen with sound. Angela's lament is one of 61 complaints about Vizio flat screen TVs received at ConsumerAffairs.com in the last 12 months. Solution is the power supply board were loose, as in the same fix black at buy... The only time i have the same issue with mine i could hear the sound follows... just is. 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